FAQ We get lots of questions about our products so here are some
Over the years we have had a number of common questions. Hopefully this will answer questions you may have also. If you would like more information on the ingredients we use, here is a link to that page.
Q - Is our soap gluten free?
A - Yes! Here is a video explaining more. Gluten free soap
Q - What makes skin care goat milk different?
A - Goat Milk has a number of vitamins and qualities that are fantastic for our skin. Here is a video with more!
Q - What is the cleaning agent?
A - Soap! Just soap! Our soap is true soap. Most commercial brands are not. They are a mixture of synthetic ingredients which is why one of those needs to be a cleaning agent. Here is more on that!
Q - Does your soap have lye in it?
A - A good question and one that I hear a lot! The short answer is no, but it is made with lye! I know, confusing! Here is a video with the explanation.
Q - Can I use this on oily skin?
A- Yes! We have several products that are especially helpful for oily skin. Here is more information.
Q - Why does my soap feel moist when I have not used it?
A - We call that "sweating" but it is not actually coming from within the soap. The natural glycerin attracts the moisture from the air and causes water droplets to form.
Q - What base do you use?
A - We don't use one! All of our products are made from scratch. No melt and pours, and no base. Individual ingredients added one at a time and mixed together! Here is a video explaining why we do not use a base.
Q - I am sensitive to Bee's Wax. Which of your products do not contain bee's wax?
A- Bar soaps, liquid soaps and Hand& Body Lotion contain no bee's wax.
Q - Why should I use your products and which one should I choose?
A - Well... I guess because they are good! Seriously though, here is a link to my answer in detail. Which Product is for What?
Q - Do you make a shampoo?
Q – Is your soap made with lye
A – Yes! All soap is! Melt and pour as well as glycerin soaps are all made with lye. No soap is soap without it. Lye creates the chemical reaction that causes the saponification process to take place. (Here is more about lye)
Q – Is the soap harsh? Grandma’s was.
A – No! Goat Milk soap is particularly gentle. Very soothing for sensitive skin. Here is more about Goat Milk Soap and Lotions.
Q – Does your soap lather?
A – Yes! No artificial lathering agents are added or needed. Our soaps have a silky luxurious lather that works great with a cloth, hands or a body buffer.
Q – Are your products safe for babies?
A – Yes! Again, the fact that we use goat milk and natural ingredients make our products great for all skin types, including babies. You may try the Unscented products if you are unsure how sensitive your baby is.
Q - Will these products get rid of wrinkles?
A - No guarantees, but if you use our soap along with a moisturizer, you will have healthy, fresh, hydrated skin which will definitely look better! See more in my blog about Younger Looking Skin.
Q - What is Optiphen?
A - You will find this in the ingredients list for all of my moisturizers and lotions. Since I am using fresh goat milk, in need to use a preservative. I have chosen this one because it takes a very small amount (.9 %), there is NO paraben or formaldehyde and it works!
Q – Why is Borax in your moisturizers? Is it safe?
A- Short answer is that it balances the PH, and yes. It is Boron and after reading different articles, I have decided that since there seems to be no evidence that it is dangerous when used in proper quantities on the skin AND that Boron can be taken as a supplement, then I feel safe using it in my skincare products. Read my blog about Borax.
Q - Do you really make all this?
A - Yes I/we do. One batch at a time, but we have gorwn, so I now have someone who helps make all of the products. And my husband does most all of the cooking! Go to my blog on this for more information and a video! Go here!
Q - I have a question regarding the deodorant. I just purchased it at the Local Roots. You mentioned the color because of the clay. Will it stain my clothes?
A - The feedback I received is that on white shirts they noticed that there was discoloration, but it did not stain. It washed out easily. The color was not noticeable on the outside of the shirt. I have not seen any discoloration on my husbands shirts or mine though. Maybe it depends on the person.
Q - What method of shipping should I choose?
A - Of course, this is up to you but here is what I know. Priority mail is a bit more expensive and promises to TRY to deliver within 2 days. This is business days only and sometimes other factors can cause it to take longer. USPS does not guarantee 2 day delivery. First class is less expensive and generally has 2-5 day delivery. This varies accourding to the distance the package needs to travel.